As a well-known sos tracker design service provider in China, we have sorted out some relevant questions about sos tracker for you and answered your questions, hoping to help some users better understand the related uses and precautions of the locator.

sos tracker, as the name suggests, refers to a positioning terminal device used in vehicle trajectory query. Different from the navigation system of the vehicle, the navigation system in the vehicle can tell you how to go, while the sos tracker developed by Mobile communication can query the location information of the vehicle with the help of the server and location platform. In the application field, sos tracker is mainly used in the management of enterprise vehicles and insurance rental vehicles to prevent the occurrence of private use of public vehicles.

After the continuous understanding of sos tracker products, we often encounter some problems, we will answer the problems encountered in the use of sos tracker:

1. After my vehicle is installed with a GPS locator, what is displayed on the platform map is not the location of the vehicle?

A: There are usually several reasons for this.

First, the vehicle locator has just been installed, and the vehicle is stationary, the device will not send new location information to the server. So it's still showing the old location data. Just take the car out for a few minutes and update the location.

Second, the signal conditions of the environment in which the vehicle is located are relatively poor, and the GPS satellite signal can not be searched completely, resulting in the vehicle locator receiving no signal. It is recommended that you detect whether it is caused by signal problems and eliminate related problems.

Third, the installation problem of sos tracker. The installation location is too closed, and it is not easy to search the satellite signal again after the satellite signal is interrupted. If the fault occurs repeatedly, adjust the installation position.

Four, see if the SIM card is used normally.

2. Why can my vehicle still drive autonomously after the fuel and power are disconnected remotely through your company's GPS positioning terminal platform?

A: Please first make sure that your car GPS locator relay wiring is correct; In addition, the GPS locator must be connected to the server to ensure that the vehicle is in a "stationary" or "moving" state, and the vehicle speed is less than 20 km/h. If the locator is offline, not located, or the vehicle speed is higher than 20 km/h, even if the remote oil power is successfully cut off, the locator will not cut off the oil power.

3, send the mobile phone command to the vehicle locator, why did not reply or reply wrong

A: This usually happens with SIM cards and signals. You can check the condition of the SIM card:

First, call the number on the SIM card of the vehicle locator to see if it is overdue

Second, check whether the SIM card has opened GPRS traffic package and SMS service.

Third, the signal in the area is poor, and the SMS gateway is delayed.

4. Why is the data in operation statistics inconsistent with the actual situation? Mileage statistics do not match the actual mileage?

A: The operation statistics function on the monitoring platform is based on the location information uploaded by the locator to the monitoring platform. The location information of the locator may be restricted by factors such as signal, environment, failure, etc. In other words, if the locator is offline or not located, there is no accurate position data, the data of the running statistics may automatically supplement some data, but there will be some errors with the actual route. Therefore, the operation statistics on the monitoring platform can only be used as a reference.

5, the trajectory of the vehicle is not correct, and the drift is serious?

A: This kind of problem is usually caused by poor satellite signal.

First, when our vehicle is driving or stopping, it usually encounters tunnels, tall buildings, or places with more trees, in which case the GPS signal will be weak, and even be completely shielded, and the device cannot receive the signal, and there will be inaccurate positioning.

Second, when the GPS signal of the device is interfered with or the signal is shielded, the device will automatically switch to the base station positioning or WIFI positioning according to the strength of the peripheral signal source. When the surrounding base station signal is strong, the device will automatically connect to the base station positioning.

sos tracker problem summary

In the process of using sos tracker, there may be many problems, but in general, the problem is controllable and solvable, if you encounter problems not mentioned above, we are happy to provide relevant help, you can consult our technical support service team, as a leading GPS locator manufacturer in China, We have 15 years of experience in design and development, we are confident to help you solve the relevant problems.

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